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teenage girls during the agency’s weekly

open casting call. Before I get the chance to

sit down Cathy’s colleague and fellow agent,

Jillian Gilogley greets me with a wide grin

and an unexpected hug. Her infectiously

bubbly nature overwhelms me and, before I

know it, I am seated with my jacket hung up

and a cup of coffee in front of me.

Despite its UK-wide reputation, The

Model Team is comprised of just four key

members of staff including Cathy and Jillian.

Director of the company and successful

entrepreneur,Michael O’Brien,provides the

driving force behindThe Model Team with a

wealth of industry knowledge and contacts

from his work styling on international film

sets. In addition to the team of three, an

intern also helped with the workload when

required.

From the moment I arrive, the phone

rings continuously. Most calls go the same

way: the phone rings, either Cathy or Jillian

answers and, within a matter of seconds,

is the same repeated response: “I am very

sorry but, due to high demand, we only

take children’s applications in December.”

As a mother herself, Cathy sympathises

with those parents who call. However,

there is no doubt that the constant calls

are irritating. After almost two hours I am

ready to make a pre-recorded voicemail

specifically for children’s enquiries. Cathy

jokes, “Every parent thinks their child is

the most beautiful. We only open casting

to children in December because there

is not enough demand for children’s

bookings. Children change and develop so

quickly, which can be difficult. If we opened

children’s bookings for the whole year we

would probably get around 50 enquiries

per day.”

With constant phone calls, it is hard to

imagine how Cathy and Jillian stick to any

sort of routine. However,

it seems that for most days

there is a general agenda

to be followed. Firstly, the

Twitter or Facebook page

is updated. Cathy and

Jillian both emphasise the

importance of the agency’s

social media in creating

an approachable face for

The Model Team. Next,

Cathy checks the accounts

and, following that, she

and Jillian both answer all

emails and enquiries before

looking through tests shots

and considering which

models they can propose

to overseas and London

agencies. “In addition,”

Cathy states, “we usually

have a big project to focus

on in amongst our day-to-day work of

facilitating the bookings, developing the

models and answering emails. At the

moment we have two projects on the

go. The first is a photo series that we

produced with Ian McInnes in December

but at the moment I am trying to decide

whether that will be exhibited at a party

or event or on our Facebook page and the

second is preparing show-packs for our

models for London FashionWeek.”

Watching Cathy work is like watching

a Ferris Wheel go round and round

continuously without ever stopping, it

seems that there is always something

needed done. When I ask Cathy what

exactly the job of an operations manager

entails she laughs,“I hate to say everything

but it does really involve dipping into

every area of the business. In Scotland

there is less of a need for large modelling

agencies, businesses are smaller and every

job is hands-on. An operations manager in

a London agency would maybe oversee

all the bookers, whereas here we have

one booker and an intern who comes in

and does booking and test shoots on a

Wednesday. I ultimately decide on who we

take on and who we do not.”

Being based in Scotland also accounts

for other differences between agencies

like The Model Team and those based in

London, such as Elite and Storm. Cathy

explains the importance of considering

the Scottish market when casting new

faces, “We are very conscious that we

have two areas of the business, one area is

focused on our clients and staple work in

Scotland, which tends to differ from that of

international placements.When a classically

beautiful girl comes in at 5ft 7 and a half, we

have to explain to her that she is not going

to get picked up internationally as a fashion

model but that she has a look that will be

popular with our clients in Scotland for

commercial work.When someone comes

in we assess what client base they are

going to appeal to. Internationally what we

are looking for is a something that could

be unique or different, a beauty that could

be debatable.”

Each Friday from 2pm to 4pm, The

Model Team office becomes accessible to

aspiring models for open call. This time is

one of the most important of the whole

week; it is when Cathy and Jillian could

possibly find the next face of Scotland.

bite

real

life